Sai Hitesh Gorantla —
building reliable backends, quietly
lit by the metrics they emit.

Owning developer-experience tooling, RPM delivery and observability for HPE compute & networking platforms.

• Designed and developed a Slack ChatOps bot that orchestrated multi-stage Jenkins pipelines and delivered real-time notifications, reducing manual coordination and accelerating CI/CD workflows.
• Automated end-to-end system bring-up of new compute nodes with Mellanox and Cassini NICs, saving ~a week of manual effort per cycle.
• Built a FastAPI service integrated with GitHub Webhooks to automate pull request tracking across releases, reducing manual triaging by 20+ hours/week.
• Implemented centralized observability using Grafana, Prometheus, and Loki across 100+ Linux servers for infrastructure monitoring, logging, and operational visibility.
• Engineered a reusable CI/CD framework for automated RPM build, signing, validation, and publishing, standardizing software packaging across multiple repositories.
• Performed root cause analysis on release-blocking failures through log analysis and staging reproduction, implementing permanent fixes to prevent recurrence.

Built and operated the API surface that connected ITILITE’s travel platform to GDS and partner vendors.

• Developed REST and SOAP APIs using Python and Django for enterprise partner integrations, improving system interoperability and enabling new business capabilities.
• Integrated a SOAP API with a Terminal Service OT travel vendor, lifting company commissions by 2.5% on routed bookings.
• Migrated PCI credit-card data securely to GDS Smartpoint via Django and SOAP, eliminating ₹50 lakh+ in annual payment-gateway expenses.
• Diagnosed and resolved production issues across hotel and bus booking workflows, improving application stability and operational performance.
• Refactored hotel refund categorization and cancellation logic in Python, improving refund accuracy and reducing customer support requests.